St Michael’s Hospital maternity services ranked top in the country

St Michael’s Hospital maternity services at University Hospitals Bristol NHS Foundation Trust have been ranked top in the country in the Care Quality Commission (CQC) maternity survey 2015.

The CQC maternity survey compared the maternity services of 133 acute trusts across the country, with patient feedback that covered core categories of the service before, during and after birth. From those results St Michael’s Hospital scored better than expected on 53 per cent of the questions asked, ranking the service joint top in the country.

Ian Barrington, divisional director of women’s and children’s services, said:

“We are delighted to be ranked top in the country by the results of the CQC Maternity Survey. This is a fantastic achievement for the Trust and a true reflection of the exceptional service our midwives and staff provide at St Michaels, as well as the positive experience our patients receive. The Trust likes to take all patient feedback on board, and we strive to continue to improve areas in the department that are not yet ranked better than expected.”

“We believe the addition of our midwifery-led-unit onsite, which is a beautiful home from home environment, has improved women’s experiences of giving birth, as well as the work we are doing on our postnatal ward for women having induction.”

Sarah Windfeld, head of midwifery at St Michael’s Hospital, said:

“This is an outstanding result for the service and all those involved. We would like to thank those of our patients who responded to the survey as this feedback is vital to ensuring the department continues to improve.

“The maternity service wants to continually improve the service it offers to women and families, therefore it will be shortly piloting the use of family rooms on the post-natal wards to allow partners to stay overnight where this can be accommodated.”